Regardless of spending $58.2 billion a yr on journey and taking leisure journeys at an analogous frequency as nondisabled vacationers, People with mobility disabilities characterize a big however poorly served market drive within the journey {industry}, based on a brand new industry-group survey.
MMGY Journey Intelligence, a analysis agency targeted on the journey and hospitality {industry}, surveyed 2,375 People with mobility disabilities and offered the leads to “Portrait of Vacationers With Disabilities: Mobility and Accessibility.” The agency hopes the information and insights will assist journey and hospitality organizations “perceive and meet the wants of tens of millions of people that use mobility aids, in addition to their touring companions.”
Almost all respondents (96%) confronted issues at inns or different lodging, whereas 86% skilled flight issues and 40% had mobility gear misplaced or broken by an airline.
Survey respondents listed elevated accessibility info and expanded accessible infrastructure as high priorities for ways in which locations may higher appeal to guests with mobility disabilities. Respondents additionally wished to have the ability to choose entry for themselves, by with the ability to see photographs of the precise room they’re reserving or by taking digital excursions of locations they plan to go to.
MMGY will donate gross sales of the report back to United Spinal Affiliation. “United Spinal is grateful for the work of MMGY World in elevating consciousness on the accessibility wants of vacationers with mobility disabilities. As a wheelchair consumer, I do know firsthand the boundaries our neighborhood should overcome when touring, together with harm to mobility gear on the airport [or] encountering sudden accessibility points at inns and different venues. Figuring out these points is essential to making sure journey is accessible to all,” mentioned Vincenzo Piscopo, president and CEO of United Spinal.
